TechLink WebOffice is a private space on the Web that gives employees in a company the ability to organize information, readily access that information, manage documents, share calendars and enable efficient collaboration, all in a familiar, browser-based environment.

Because all your important business information resides in a central repository, it's available at any time, from anywhere in the world, using a simple web browser.

Authorized users outside your company such as your remote workers, suppliers, partners or clients can also use it to collaborate, communicate and share business critical information.

A WebOffice address the needs of everyone in an organization. Some typical uses include:

Sharing documents with anyone you authorize

Scheduling meetings and sharing calendars with colleagues and remote workers

Conducting discussions on everything from product ideas to employee suggestions

Creating and sharing access to information databases, or even building your own database-driven applications such as leads or sales force management, customer relationship management (CRM), Asset Management etc.,

Managing and delegating action items and project tasks

Maintaining standard contact directories of all your employees, suppliers and customers

Conducting opinion polls among your employees

Posting announcements and sharing web links among all your colleagues

Our clients have implemented various solutions utilizing TechLink WebOffice customizable database template

Asset Manager

The Asset Manager template enables you to maintain a detailed inventory of anything - from computer hardware and merchandise, to recipes and baseball cards. There's a ready-made field for you to upload a picture of each item in the Asset Manager. Customize the fields and views based on what items you're cataloging.

Customer Relationship Manager (CRM)

The Customer Relationship Manager (CRM) template allows you to share and access group-wide contact information. You can: track and maintain real-time records of customer interactions such as meetings and phone calls; create to-do lists for each customer; set reminders for important follow-up tasks; send emails to some or all of the people in your contact list. The template is easily customizable to suit your specific needs.

Event Registration

Use the Event Registration template to track registration information for meetings, seminars, conferences, trade shows, classes, sporting events, club functions, and any corporate or community event. This template includes two, related databases: one for keeping track of event details such as time, location, and description, and one for tracking the attendees of each event. Easily monitor event capacity and registration fees for attendees.

Issue Tracker

The Issue Tracker template provides a ready-made database where you can log problems and inquiries, and assign trouble tickets for members to track. Use this template as a starting point and customize it based on the practices your company uses to prioritize and follow up on inquiries.

Knowledge Base

The Knowledge Base template allows you to easily create, maintain, and share company knowledge, either internally or externally. Some popular applications for this database include an IT Help Desk, a Customer FAQ List, a Self-Service Training Center, and a 24x7 online Technical Support line. Search the knowledge base to get immediate answers to all your product or support questions.

Sales Forecasting

Use the Sales Forecasting template to get instant snapshots of your sales pipeline, empowering you and your sales team to stay ahead of rapidly changing situations. With a Sales Forecasting database you can review the status of each sales opportunity, keep historical data of sales activity in the Activity Log, print forecast information, or export sales data to a spreadsheet for additional analysis. It is a great tool for managing your sales prospect activity. Since all the fields and views are customizable, you can easily tailor the database to match your company's unique forecasting process.

Time Sheet

Customize the Time Sheet template to create a custom database where your employees can track billable and non-billable time spent on customers, projects, and activities.